Data Driven Decision Making: Reducing Non-Revenue Water Loss with Technologies in the Water Space

Instructors: Brian Harwood, Thomas Erickson, Chuck Krohg, Alain Lalonde

Brian Harwood- VP of Sales/Marketing for AQS

Brian Harwood joined AQS (Aquarius Spectrum) in February 2023 as Vice President of Sales & Marketing for North America. He has been actively involved in the water industry in the US for over 25 years selling technology solutions in a cloud-based software environment for Actaris, Itron and Mueller Systems. He has wide-ranging experience within the metering industry and with Smart City applications, AMI and Leak Detection. Brian has a Bachelor of Science degree in Business Administration with a minor in Marketing from The University of Tennessee.

Thomas Erickson- Area Sales Manager-Ferguson Waterworks

Thomas Erickson, Area Sales Manager, has over 30 years of experience in the metering industry. He joined Ferguson in 2006 and currently leads the Master Meter Northeast team. Thomas began his metering career in the Seattle, WA market, representing multiple metering manufacturers and gaining deep expertise in Sensus hardware and software across water, gas, and electric utilities. In 2019, he was selected to lead the expansion of Ferguson’s Metering & Automation presence in the Northeast in partnership with Master Meter. Throughout his career, Thomas has upgraded over 200 AMI/AMR systems across 10 states and delivered more than350,000 smart metering devices. His extensive experience spans integration with all major utility billing and SCADA platforms, deployment of radio, cellular, mesh, and point-to-point AMI systems, and support for diverse utility clients including municipal water, electric, and gas utilities, private systems, and treatment facilities. His technical expertise, combined with hands-on deployment success makes him a critical asset to Ferguson’s Metering & Automation group and to utility clients seeking scalable, innovative metering solutions.

Chuck Krohg- Director or Sales – Northeast – VODA.ai

Chuck Krohg is a mechanical engineer with a strong focus on smart water technologies and data-driven decision-making. With experience across AMI, asset management, and AI-powered risk modeling, he works with utilities to improve system planning, reduce failures, and extend asset life. At VODA.ai, Chuck helps bridge the gap between advanced analytics and practical infrastructure strategy—bringing innovative tools into real-world utility operations.

Alain Lalonde, P.Eng. – VP, Value Stream - Mobiltex FloPath Brand 

Alain Lalonde is the VP, Value Stream for the Mobiltex FloPath Brand and is responsible for overseeing the sales and marketing initiatives, product development, hardware engineering and software development of this line of remote monitoring devices. Over his 30+ year career in the water industry, Alain Lalonde has helped to promote and implement leading edge approaches and methodologies to assess and reduce Non-Revenue Water.  A recognized authority in NRW management, Alain has managed some of the largest leakage reduction and pipeline condition assessment programs within North America and has also work internationally in Mexico, Brazil, and Dominican Republic.